GENERAL CONDITIONS OF SALE
Ardense Jagersstraat 20
+32 (0) 9 384 86 34
+32 (0) 9 336 84 12
BE57 1096 6346 9935
Article 1: General provisions
The e-commerce website of CEKI, a BVBA (limited liability company) with registered offices at Ardense Jagersstraat 20, 9800 Gottem, Belgium, with VAT nr. BE 0568 965 970, hereinafter ‘Seller’, offers its customers the ability to purchase online the products in its web shop.
These General terms and conditions are applicable to every order that is placed by a visitor to this e-commerce website. When placing an order through the online web shop of www.mizmooz.be, the Customer must explicitly accept these Conditions, whereby he or she agrees to the applicability of these Conditions, with the exception of all other conditions. Additional conditions from the Conditions are excluded, except when these are prior written conditions explicitly accepted by the seller.
Article 2: Prices
All prices given are expressed in EURO, always inclusive of VAT and all other fees or taxes required of the Customer.
If delivery, reservation or administrative costs are charged, this is mentioned separately.
The specification of price is exclusively applicable to the articles such as they are literally described. The accompanying photos are intended for decorative purposes and may contain elements that are not included in the price.
Article 3: Offer
Despite the fact that the online catalogue and the e-commerce website are compiled with the greatest possible care, it is still possible that the information provided is incomplete, contains material errors or is not current. Obvious mistakes or errors in the offer do not bind the seller. Concerning the accuracy and completeness of the provided information, Seller is only bound to an obligation of means. Seller is in no event liable in the case of obvious material errors, misprints or typographical errors.
If the Customer has specific questions about, for example, sizes, colour, availability, delivery period or method, we ask the Customer to contact in advance our Customer service: email@example.com.
The offer is valid while supplies last and may at any time be modified or revoked by the seller. Seller can not be held liable for the non-availability of a product. If an offer has a limited duration or is subject to conditions, this will be explicitly mentioned in the offer.
Article 4: Online purchases
You make your choice of article, colour and size via the website.
The order is only definite when the payment of the order is correct.
The paid orders will be processed daily and the ordered goods will be sent at least once per week.
A 100% secure online payment thanks to the secured SSL connection from our partner INGENICO (former Ogone).
Seller has the right to refuse an order pursuant to a serious failure of the Customer with respect to orders involving the Customer.
Article 5: Delivery and processing of the agreement
The ordered and paid goods shall be sent for delivery each Friday at the latest.
The goods shall be offered at the delivery address that the customer has provided.
In the case of absence, a message will be left with the notice of the procedure to be followed.
Items ordered via this web shop will be delivered in Belgium for the rate of € 5 per pair.
For neighbouring countries, the transport costs are € 10 per pair. For the UK and other EU countries, this is € 20 per pair.
The delivery occurs via a transporter chosen by the seller.
Unless otherwise agreed upon or otherwise explicitly determined, the goods will be delivered to the residence of the Customer within 30 days of receipt of the order.
Any visible damage and/or qualitative deficiency of an item or other deficiency of the delivery must be reported immediately by the Customer to the seller.
The risk of loss or damage transfers to the Customer from the moment that he or she (or a third party designated by him or her, which is not the carrier) has physical possession of the goods. The risk, however, will already be transferred to the Customer upon delivery to the carrier, if the carrier has received from the Customer the instruction to deliver the goods and this choice was not offered by the seller.
Article 6: Ownership restriction
The delivered items remain the exclusive property of the seller until the moment of payment in full by the Customer.
The Customer commits himself or herself to, as necessary, indicate the ownership restriction of the seller to third parties, for example, to any and all who would lay claim to the items not yet paid in full.
Article 7: Right of withdrawal
The provisions of this article apply only to Customers that in their capacity as consumer purchase items online from the seller.
Pursuant to the Article of 6 April 2010 concerning market practises and consumer protection, the User has the right to rescind his or her online order within 14 calendar days of the day following the delivery of the Products.
WE DO NOT ACCEPT RETURNS ON ORDERS out of the section "MIZ MOOZ SAMPLES #37".
The purchased Product must be returned in undamaged/unworn condition and in the original undamaged packaging with sufficient postage to the return address of the Seller listed below. The User must add his or her IBAN account number and BIC code, together with the ORDER FORM, so that the Seller can process the reimbursement. Only the actual paid amount for the shoes will be reimbursed (transport cost will never be paid back), within 30 days of receipt of the Products at the return address.
Only return of goods that are sent back within 14 calender days after reception of the shoes will be accepted. Delivery date and return shipment date will be considered for this matter.
BLECKMANN BELGIË NV
These return conditions for the order and the listed return address are valid only for Products purchased in the web shop.
To exercise the right to rescind, the Customer must inform CEKI bvba, Ardense Jagersstraat 20, 9800 Gottem, Belgium, firstname.lastname@example.org, of his or her decision to rescind the agreement via an unequivocal statement (for example, written via post or e-mail).
If the returned product in any manner whatsoever has diminished in value, the seller reserves the right to hold the Customer liable and demand compensation for damage for any reduction in value of the goods resulting from the use of the goods by the Customer that goes beyond what is necessary to determine the nature, characteristics and operation of the goods.
Only items that are in the original packaging, together with all accessories, user manuals and invoice or proof of purchase can be accepted for return.
Article 8 Warranty
Pursuant to the Act of 21 September 2004 concerning consumer protection in sales of consumer goods, the consumer has legal rights. This statutory warranty applies from the date of delivery to the first owner. Any commercial warranty leaves these rights undiminished.
To invoke the warranty, the Customer must produce a proof of purchase. Customers are advised to save the original packaging of the goods.
For items that were purchased online and have been delivered to the Customer at home, the Customer must contact the customer service and return the item at his or her cost to CEKI bvba.
Upon determination of a deficiency, the Customer must inform the seller as soon as possible. In any case, any deficiency must be reported within a period of 14 days after determination of such by the Customer. After this period, any right to repair or replacement lapses.
The (commercial and/or statutory) warranty is never applicable to defects which arise as a result of accidents, neglect, falls, use of the item for any purpose other than for which it was designed, non-compliance with the instructions or manual, adjustments or changes to the item, rough use, poor maintenance, or any other abnormal or improper use.
Defects that become apparent after a period of 6 months from the date of purchase or delivery are deemed to have no hidden defects, subject to proof by the Customer.
Article 9: Customer service
The customer service of the seller is available at telephone number +32 (0) 9 384 86 34, via e-mail at email@example.com or by post at the following address: CEKI bvba, Ardense Jagersstraat 20, 9800 Gottem, Belgium.
Article 10: Penalties for non-payment
Without prejudice to the exercise of other rights available to the seller, an annual interest rate of 10% on the non-paid amount from the date of default is chargeable to the Customer in the case of non-payment or late payment, by right and without reminder. Moreover, a fixed compensation of 10% of the amount concerned, with a minimum of EUR 25 per invoice, is chargeable to the Customer, by right and without reminder.
Notwithstanding the foregoing, the seller reserves the right to take back the not (fully) paid items.
Article 11: Privacy
Those responsible for the processing, BPost or others, respect the Belgian Act of 8 December 1992 on the protection of privacy in relation to the processing of personal data.
The personal data provided by you shall only be used for the following purposes: carrying out the concluded agreement, processing the order, sending newsletters and achieving advertising and/or marketing objectives.
You possess a legal right to view, and correct as required, your private data. To obtain a written statement of your personal data free of charge, please submit a written, dated and signed request, accompanied by proof of identity (copy of your ID card) to CEKI bvba, Ardense Jagersstraat 20, 9800 Gottem, Belgium, firstname.lastname@example.org. If necessary, you can also request the correction of data that are incorrect, incomplete or irrelevant.
In case of the use of data for direct marketing: You can oppose the use of your data for direct marketing, free of charge. For this purpose, you can again direct yourself to CEKI bvba, Ardense Jagersstraat 20, 9800 Gottem, Belgium, email@example.com.
We treat your data as confidential information and shall not provide, lease or sell the data to third parties. It goes without saying that your personal and address information must be provided to our logistical partners that carry out the deliveries on our behalf.
The customer is responsible for keeping confidential his or her login information and use of his or her password. Your password is stored as an encryption; the seller has thus no access to your password.
Seller maintains (anonymous) online visitor statistics in order to see which pages of the internet site are visited to what extent.
If you have questions about this privacy statement, please contact us via e-mail at firstname.lastname@example.org.
During a visit to the website, ‘cookies’ may be placed on your computer’s hard drive. A cookie is a text file that a website server saves in the browser of your computer or mobile device when you visit a website. Cookies cannot be used to identify persons; a cookie can only identify a machine.
You can set up your internet browser so that cookies will not be accepted, you will receive a warning when a cookie is being installed or the cookies will be subsequently removed from your hard drive. This you can do via the settings of your browser (via the help function). Keep in mind that certain graphic elements may appear incorrectly, or that you will not be able to use certain applications.
Article 13: Violation of validity: non-renunciation
If any provision of these Conditions is declared invalid, unlawful or void, this shall in no way violate the validity, legality and applicability of the other provisions.
The failure at any time by the seller to enforce one of the rights listed in these Conditions, or to exercise any of these rights, shall never be seen as a renunciation of such provision and shall never violate the validity of these rights.
Article 14: Changes to conditions
These Conditions are supplemented by other conditions where explicitly referred to, and by the general sales conditions of the seller. In the case of contradiction, these Conditions are considered primary.
Article 15: Proof
The Customer agrees that electronic communications and back-ups can serve as evidence.
Article 16: Applicable law: Competent judge
Belgian law is applicable, with the exception of the provisions of private international law concerning applicable law and the Rome I Regulation concerning the international contractual agreements regarding sale of goods.
Article 17: UNIZO e-commerce label
Seller has endorsed the Rules of the UNIZO e-commerce label. A copy of these Rules and the access to the complaint procedure of UNIZO are available via ww.unizo.be/e-commerce.